Arkeia Virtual Appliance:v9.1 Free Use Edition
From Arkeia Documentation
Introduction
The Virtual Appliance is a Virtual Machine including a hardware configuration based on the Arkeia Physical Appliance.
The free edition of the Arkeia Virtual Appliance for VMware includes Arkeia Network Backup Software with a limited FREE user license.
The Arkeia Virtual Appliance for VMware enables enterprises to leverage the capabilities of virtual environments while taking advantage of the unique features included in the all-in-one system. This allows enterprises to benefit from features such as high-availability, load-balancing, and storage provisioning that are already integrated into various virtualization platforms.
Your Free Use license keys will be sent to the email address provided after the Registration process has been completed. This license key will allow you to use the free use edition of the Arkeia Virtual Appliance for VMware on a VMware ESX or ESXi server with the backup of one hypervisor using the vStorage API to a 250GB DiskStorage as well as to tape. This license is for personal or commercial use and is limited to one license per company.
Arkeia Virtual Appliance for VMware: Free Use Edition Overview
- Learn more about the Arkeia Virtual Appliance and VMware hypervisor agent backup options.
Included Licenses
- Register with Arkeia Software to obtain your Free License and link to the Free Use Edition download.
Arkeia Virtual Appliance for VMware: Free Use Edition 1 vStorage API License 1 Type 3 Client License 200 Flow Licenses 1 Drive License(for backup to DiskStorage or for backup to Tape) 250 GB Disk Storage (backup to disk)
Type-3 Client Agent
The included Type-3 (T3) Client Agent license will allow you to activate the vStorage agent and backup the backup server.
Configuration Example: * Type-3 (T3) Client License = used to backup the backup server * vStorage License = used to backup one vStorage Hypervisor
Arkeia vStorage License
vStorage Backup
One Arkeia vStorage License is required for each ESX host to be backed up at the vStorage API level.
The free edition of the Arkeia Virtual Appliance for VMware includes one (1) vStorage License which allows you to backup (1) Hypervisor using the vStorage API.
The vStorage License allows you to backup an unlimited amount of Virtual Machines residing on the Hypervisor.
Example If you have ten ESX hosts, and you only want to backup 5 ESX hosts individually, then you need five vStorage Licenses from Arkeia.
vCenter Backup
When using the vCenter path, you will need the quantity of vStorage Licenses of Arkeia to match the quantity of Hypervisors registered to vCenter.
Example If you have ten Hypervisor registered to vCenter, and you want to backup using the vCenter path, then you need ten vStorage Licenses from Arkeia.
Embedded VDDK 5.0
The free edition of the Arkeia Virtual Appliance for VMware version 9.1 embeds VDDK 5.0 and supports the following environments.
VMware vSphere 4.0 * ESX 4.0 * ESXi 4.0 (see ESXi notes) * vCenter 4.0 VMware vSphere 4.1 * ESX 4.1 * ESXi 4.1 (see ESXi notes) * vCenter 4.1 VMware vSphere 5.0 * ESX 5.0 * ESXi 5.0 (see ESXi notes) * vCenter 5.0
ESXi Notes
ESXi is a no-cost, bare-metal hypervisor version of VMware Hypervisor.
The VMware vStorage license is NOT included in this no-cost ESXi license expect during the trial period.
The vStorage license can be purchased as part of the VMware vSphere Essentials from VMware and is a prerequisites for the Arkeia vStorage Agent.
Internet Browsers
Supported Browsers
Arkeia Network Backup supports the following Internet Browsers.
- Firefox 3.x and higher
- Internet Explorer 7, 8 and 9
- Chrome 12 and above
Unsupported Browsers
The following browsers are not supported.
- Firefox 2
- Safari
- Opera
- Chrome 11 and below
- all others
Technical Support
How to get support for the Arkeia Virtual Appliance: Free Use Edition.
Access to the Arkeia Technical Support Portal is not offered on the free edition of the Arkeia Virtual Appliance.
Access to the Technical Support Portal, is only available by upgrading to a fully featured version of Arkeia Virtual Appliance for VMware.
Upgrade to Arkeia Virtual Appliance for VMware
The fee edition of the Arkeia Virtual Appliance for VMware can be upgraded to the fully featured version without affecting the existing backup environment so there is absolutely no data or configuration loss.
What's Included In the Upgrade
An upgrade includes the ability to:
- backup more agents of different Types. (IE. Windows Servers, NDMP, more VMware hypervisors, Hyper-V, AIX, Solaris, etc...)
- backup agent plug-ins. (IE: MS Exchange, MySQL, PosgreSQL, MSSQL, Oracle, etc...)
- an increase in Disk Storage from 250 GB or higher or more if required.
- access to Technical Arkeia Support Portal.
- access to new product features and updates.
Contact Sales to upgrade to Arkeia Virtual Appliance for VMware
How To Upgrade
Upgrading to Arkeia Network backup can be accomplished in a few easy steps.
- The upgrade will not affect the existing backup policy or environment so you will not loose any data.
- The upgrade will upgrade the "Arkeia Virtual Appliance: Free Use Edition" with Arkeia Virtual Appliance for VMware.
1. Contact Sales to upgrade to Arkeia Virtual Appliance for VMware.
2. Enter the Arkeia Virtual Appliance for VMware licenses. Configure > Licenses Click "Add A New License" 4. Open the Web User Interface and Login.
Prerequisites
Administrator Rights
The System Administrator must have access permissions which allows him or her to add Virtual Machines.
VMware Client
VMware Infrastructure Client 2.5 or higher
Hardware and Disk Space
A server compatible with VMware ESX or ESXi Server and a minimum of 254 GB of disk space.
Supported Platforms
The Arkeia Virtual Appliance is supported on the following platforms:
VMware ESX Server
VMware ESXi Server
VMware vSphere 4
VMware vSphere 5
Hardware Configuration
The Arkeia Virtual Appliance for VMware hardware configuration includes the following.
2 GB of Memory 1 64-bit CPU 1 64-bit Arkeia Appliance Firmware 1 Network Adapter: VMXNET1 1 SCSI Controller: LSI Logic VMware Hardware Version 4 Hard Disk 1: 4 GB: used for the OS Hard Disk 2: 250 GB: mostly used for the Arkeia database, Index and the first Disk Storage.
The SCSI controller manages the 2 Hard disks and is able to handle any external tape drive or tape library that the ESX server can access (direct SCSI, iSCSI, SAN, ...).
D2T is therefore possible.
The network adapter's MAC address is generated automatically by VMware hypervisor when the AVA is started for the first time.
Performance Options The Arkeia v9.1 Virtual Appliance is delivered as a VMware appliance using Hardware Version 4 with VMXNET1 and LSI SCSI controller. It runs out of the box on ESXi 3 as well ESXi 4 and 5. Some customers have reported increased performance after upgrading the v9.1 Virtual Appliance default configurations using the following settings * Upgrade Virtual Hardware 4 to Virtual Hardware 7 or 8 * Change from VMXNET1 to VMXNET3 for the Network Adapter * Change from LSI Logic to the Paravirtualized SCSI Controller
Arkeia Virtual Appliance for VMware: Free Use Edition Installation
Download The Arkeia Virtual Appliance for VMware: Free Use Edition
Package Download Size Required Disk Space ANB version Supported Platforms Arkeia Virtual Appliance for VMware 617MB 254GB v9.1.0 VMware vSphere & ESX/ESXi 4.x, 5,x
Register with Arkeia Software to obtain the License and link to the Arkeia Virtual Appliance for VMware download.
arkeia_virtual_appliance-x.x.x.zip
.zip Installation
Unzip and Extract the files to a temporary directory.
Deploy The Virtual Appliance
Click on File -> Deploy OVF Template
Click "Browse" and choose the Virtual Appliance
Click "Open" Verify the correct selection and path
Click "Next"
Review the Arkeia Virtual Appliance information
Click "Next"
Accept the License Agreement by clicking the "Accept" button
Click "Next"
Enter a name for your Appliance or accept the default
Click "Next"
Select your Provision Option (default = thick)
Click "Next"
Verify your deployment settings
Click "Finish"
Power On The Virtual Machine
After the Virtual Machine has been deployed, it must be powered on.
Select the Arkeia Virtual Appliance
Click "Power On the Virtual Machine"
Network Connection
The Arkeia Appliance needs to be configured for the network, either statically or by a DHCP server with:
- IP Address Configuration
- IP (v4) Address
- Subnet Mask
- Broadcast Address
- Gateway
- Machine Name (optional, if set in the DHCP server)
- DNS (optional, if obtained from the DHCP server)
- List of Hosts
IMPORTANT NOTE:
Not setting the Gateway could result in a (Error 113: Not Route to host) when trying to connect to client machines.
DHCP Network Connection
Arkeia highly recommends using a static IP address assignment for all backup appliances.
If your network uses a DHCP server, start the Virtual Appliance and open the console window. The Virtual Appliance will wait for one minute to receive a DHCP response. Once it has received an IP address it will display it on screen once the system has finished booting. If no DHCP response is received it will revert to the default IP address of 10.10.10.10.
Obtain the IP Address
Obtain the IP Address of the Virtual Appliance
Select the running Virtual Appliance
Click on the "Summary Tab" to obtain the IP Address of the Virtual Appliance
You can also view the IP Address by clicking on the "Console Tab"
Static IP Address Connection
If a DHCP server is not used, a static IP address can be given to the Virtual Appliance before it is connected to the network.
The web interface can be accessed by connecting to https://10.10.10.10 in your local browser after a temporary route has been created.
Create Temporary Route to 10.10.10.10
In the case that a DHCP server is not used, you will need to create a route to 10.10.10.10 to be able to access the web interface.
Add the route to a Virtual machine that is connected to the same Virtual switch where the Virtual Appliance is connected.
If this Virtual machine is running Windows, with an IP 192.168.0.1, the following command will create the route:
MS Windows Command Add Route: route add 10.10.10.10 mask 255.255.255.255 192.168.0.1 Remove Route: route delete 10.10.10.10
Linux Command Add Route: route add 10.10.10.10 dev eth0 Remove Route: route del 10.10.10.10
First Login / Password Defaults
The Arkeia Appliance is configured in two parts consisting of Backup Software and Appliance System.
Each section has a separate superuser and password.
PASSWORD DEFAULTS:
Web Interface Login (Backup Software) username = root password = blank Arkeia Virtual Appliance: Free Use Edition: username = root password = arkeia
Using a Firefox 3 or higher web browser, go to the Web Interface using your DHCP address or the default IP.
https://xx.xx.xx.xx https://10.10.10.10
To log into the appliance, enter root in the User name field.
Do not change the Password field for the initial login because the default password is blank.
Click "Login"
System Configuration
Configure > Appliance
Network
Configure the network of the appliance using the resources that you have designated for the Appliance.
Configure > Appliance > Network
System Password
Enter the Appliance Administrator System password (default: arkeia)
IP Config Settings
Arkeia DOES NOT recommend using DHCP for any backup appliance.
Enter the hostname of the Appliance Assigning the hostname to the backup server is "MANDATORY". Failure to assign a hostname to the backup server can result in a communications failure with the client.
Set the parameter "Use DHCP" to NO
Enter the network settings as indicated below using your predetermined network settings
Click "Validate"
DNS
Click on the DNS Tab
Enter the hostname or IP address of your DNS servers.
Click "Validate"
Hosts
Click on the Hosts Tab
Add the IP, FQDN and the ALIAS of the backup server to the hosts file Adding the hostname and IP address of the backup server is "MANDATORY". Failure to add the hostname and IP address of the backup server can result in a communications failure with the client.
Now add the IP, FQDN and the ALIAS of clients to be backed up by the appliance
click Validate
SMTP
The Arkeia Appliance uses SMTP to forward email messages to the SMTP destination/configuration of your choice.
Configure > Appliance > SMTP
Enter the IP or Hostname details of the SMTP server Arkeia will use to send email notifications and backup reports. Modify the Port field if you are not using the default SMTP port 25
Modify the "Security and Authentication" settings are needed for your SMTP Server.
Domain Name Rewriting Configure the "Rewrite domain name to" field of the external SMTP server if you are not using an internal domain-ed mail server. The Arkeia Appliance will relay mail to the defined SMTP server. EXAMPLE
Click "Validate"
SSH
Enabling SSH will allow your system administrators access to the backup appliance.
SSH can also be used to allow the Arkeia Support Team
access to your system in the event access is needed.
WARNING: If you loose the Web Interface password, you will not be able to access the appliance unless SSH is enabled.
Configure > Appliance > SSH
Check "Enable SSH" to enable SSH access
Click "Validate"
Date & Time Configuration
Set the date and time of the backup appliance using the Local Time, Time Zone or NTP Server syncing.
Configure > Appliance > Date and Time
Manually set Date and Time
Use NTP Server
The NTP Server syncing option is set to "NO" by default.
Do not set this option to to YES when using local time zones.
Date
Set the date where your appliance is located.
Hour
Set the current time.
Setting the Time Zone field is not require when Manually setting the Date and Time, however setting this field will not cause any problems.
Click "Validate"
Time Zone
Use NTP Server
The NTP Server syncing option is set to "NO" by default.
Do not set this setting to YES when using local time zones.
Manually set Date and Time
Do not Manually set the Date and Time.
Leave these fields blank.
Time Zone
Set the Time Zone by using the drop down menu to select your zone
Click "Validate"
Use NTP server
Enable NTP
NTP (Networked Time Protocol) can be used to sync to a Network Time Server of your choice.
The NTP Server syncing option is set to "NO" by default.
Click "YES" to enable the NTP option
NTP Servers
Set the NTP servers hostname or IP address that you wish to use.
Click "Validate"
Appliance Reboot
The networking changes will not be active until the appliance in restarted.
Configure > Appliance > Restart Appliance
Set the value "Restart Appliance" so X minutes or accept the default of "0"
Click "Restart"
Appliance Password
Change the appliance system password from the default of "arkeia" to a password of your choice.
This does not affect the Arkeia Web Interface user password, and only the System Password.
Configure > Appliance > Password
Enter a new system password
Click "Validate"
SNMP
Enable Appliance SNMP
The appliance firmware v8.1.4 and above includes Net-SNMP that can be used to monitor the health
of the Virtual Appliance.
By default SNMP is disabled and must be enabled by setting SNMPDRUN
to "yes" in the /etc/default/snmpd file.
Enable SSH.
Enable ssh Open a shell to the Appliance.
Edit the /etc/default/snmpd file.
vi /etc/default/snmpd # snmp control (yes means start daemon) SNMPDRUN=yes
Start snmpd.
/etc/init.d/snmpd start
Verify snmpd is running.
ps -ef |grep snmp snmp 1260 1 0 01:45 ? 00:00:00 /usr/sbin/snmpd -Lsd -Lf /dev/null -u snmp -I -smux -p /var/run/snmpd.pid
SNMPwalk Test
Below are a few examples of a remote SNMP Monitoring server querying the Arkeia Appliance.
"snmp-utils" is not installed on the Arkeia Appliance so these commands must be executed from a separate server.
The command takes a single OID, and will display a list of all the results which lie within the subtree rooted on this OID:
# /usr/bin/snmpwalk -v 2c -c public 192.168.1.6 system SNMPv2-MIB::sysDescr.0 = STRING: Linux edgefort000C29CD56DA 2.6.25.20-ef1 #1 SMP Tue Dec 23 18:03:12 CET 2008 i686 SNMPv2-MIB::sysObjectID.0 = OID: NET-SNMP-MIB::netSnmpAgentOIDs.10 DISMAN-EVENT-MIB::sysUpTimeInstance = Timeticks: (246997) 0:41:09.97 SNMPv2-MIB::sysContact.0 = STRING: root SNMPv2-MIB::sysName.0 = STRING: edgefort000C29CD56DA SNMPv2-MIB::sysLocation.0 = STRING: Unknown SNMPv2-MIB::sysORLastChange.0 = Timeticks: (19) 0:00:00.19 SNMPv2-MIB::sysORID.1 = OID: IF-MIB::ifMIB SNMPv2-MIB::sysORID.2 = OID: SNMPv2-MIB::snmpMIB SNMPv2-MIB::sysORID.3 = OID: TCP-MIB::tcpMIB SNMPv2-MIB::sysORID.4 = OID: IP-MIB::ip SNMPv2-MIB::sysORID.5 = OID: UDP-MIB::udpMIB SNMPv2-MIB::sysORID.6 = OID: SNMP-VIEW-BASED-ACM-MIB::vacmBasicGroup SNMPv2-MIB::sysORID.7 = OID: SNMP-FRAMEWORK-MIB::snmpFrameworkMIBCompliance SNMPv2-MIB::sysORID.8 = OID: SNMP-MPD-MIB::snmpMPDCompliance SNMPv2-MIB::sysORID.9 = OID: SNMP-USER-BASED-SM-MIB::usmMIBCompliance SNMPv2-MIB::sysORDescr.1 = STRING: The MIB module to describe generic objects for network interface sub-layers SNMPv2-MIB::sysORDescr.2 = STRING: The MIB module for SNMPv2 entities SNMPv2-MIB::sysORDescr.3 = STRING: The MIB module for managing TCP implementations SNMPv2-MIB::sysORDescr.4 = STRING: The MIB module for managing IP and ICMP implementations SNMPv2-MIB::sysORDescr.5 = STRING: The MIB module for managing UDP implementations SNMPv2-MIB::sysORDescr.6 = STRING: View-based Access Control Model for SNMP. SNMPv2-MIB::sysORDescr.7 = STRING: The SNMP Management Architecture MIB. SNMPv2-MIB::sysORDescr.8 = STRING: The MIB for Message Processing and Dispatching. SNMPv2-MIB::sysORDescr.9 = STRING: The management information definitions for the SNMP User-based Security Model. SNMPv2-MIB::sysORUpTime.1 = Timeticks: (9) 0:00:00.09 SNMPv2-MIB::sysORUpTime.2 = Timeticks: (9) 0:00:00.09 SNMPv2-MIB::sysORUpTime.3 = Timeticks: (9) 0:00:00.09 SNMPv2-MIB::sysORUpTime.4 = Timeticks: (9) 0:00:00.09 SNMPv2-MIB::sysORUpTime.5 = Timeticks: (9) 0:00:00.09 SNMPv2-MIB::sysORUpTime.6 = Timeticks: (9) 0:00:00.09 SNMPv2-MIB::sysORUpTime.7 = Timeticks: (19) 0:00:00.19 SNMPv2-MIB::sysORUpTime.8 = Timeticks: (19) 0:00:00.19 SNMPv2-MIB::sysORUpTime.9 = Timeticks: (19) 0:00:00.19
It can also be used with a single MIB (scalar) object, or even an exact instance OID - returning the corresponding value:
# snmpwalk -v 2c -c public 192.168.1.6 sysDescr SNMPv2-MIB::sysDescr.0 = STRING: Linux edgefort000C29CD56DA 2.6.25.20-ef1 #1 SMP Tue Dec 23 18:03:12 CET 2008 i686
The following command shows the file system mount point.
snmpwalk -v 2c -c public 192.168.1.6 hrFSMountPoint.5 HOST-RESOURCES-MIB::hrFSMountPoint.5 = STRING: "/vol0"
It is also possible to start the walk at a higher level, retrieving more than one group of information.
This command will retrieve all the information known to an agent. The output is omitted for obvious reasons)
# snmpwalk -v 2c -c public 192.168.1.6 .iso
Firmware Updates
Requirements
- Arkeia Virtual Appliance for VMware
- Computer with a web browser and connection to the Internet
Firmware Download
Download the latest Firmware update package to your local workstation and unzip the package.
Firmware Upgrade
In a web browser, connect to the Virtual Appliance Web Interface and login as "root"
Click "Login"
Configure > Appliance > Software Update
Enter the System Password and Click "Validate" (default = arkeia)
Click "Browse" and select the update package on your local file system.
Click "Open"
Click "Install"
Restart the Arkeia Free Virtual Machine
Access the Web Interface
Using a Firefox 3 or higher web browser, go to the Web Interface by hostname or IP.
https://hostname.domain.com https://xx.xx.xx.xx
First Login
The default value for login is 'root' with no password
NOTE: This is not the system superuser root, but the Arkeia Application user root.
User Password
Set the Arkeia 'root' user password then login with your new user name and password combination.
- Refer to the User Guide for more details on User management.
Configure > Users
Select "Change 'root' Password"
Software License Installation
- Register with Arkeia Software to obtain your Free License and link to the Free Use Edition download.
Install the licenses provided to you via email.
Install the license on the backup server
Configure > Licenses
Click "Add A License"
Enter the license information.
Click "Create"
Log out of the Web Interface and log back in or click on the license to activate it.
If you receive the error message "Illegal Key Code", ensure there are no white spaces before and after each license parameter and click "Create" again to enter the license.
How to Use Arkeia Network Backup
Arkeia Software Documentation
Refer to the Arkeia Software Configuration Guide for details on how to use Arkeia Network Backup included in the Arkeia Virtual Appliance for VMware.
Arkeia vStorage Documentation
Refer to the VMware vStorage Configuration Guide for details on how to use the Arkeia vStorage API backup.
